FAQ

/FAQ
FAQ 2019-12-24T15:00:14+00:00

Q: 1. How long have you been in this field?
A: over 10 years

Q: 2. What is the lead time?
A:Sample needs 3-5 days, mass production time needs 25-30 days.

Q: 3. Do you have any MOQ limit?
A: Our MOQ EXW is 1 pc for sample; MOQ FOB is 200pcs.

Q: 4. How do you ship the goods and how long does it take arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 5-7 days to arrive.

Q: 5. How to proceed the order when customer order products?
A: Inquiry-Confirmation-Send Proforma Invoice-Customer make payment-Arrange production-ship the goods to customers-Confirmation-Finish.

Q: 6. How to make this payment?
A: T/T, D/P, L/C.

Q: 7. Do you offer guarantee for the products?
A: Yes, we offer one year guarantee for the products.

Q: 8. Do you accept OEM/ODM?
A: Yes, it’s available